Shipping Policy

1. Processing Time: Orders are processed within 1-2 business days from the time they are placed. Orders placed after 12:00 PM on Fridays, weekends, or holidays will be processed on the next business day.

2. Shipping Methods: We offer standard shipping for all orders. Expedited shipping options may be available for an additional fee.

3. Shipping Rates: Shipping rates are calculated based on the weight of your order and your delivery location. You can view the shipping costs at checkout before completing your purchase.

4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on our website or through the carrier's website.

5. Delivery Time: Delivery times vary depending on your location and the shipping method selected. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or carrier issues may affect delivery times.

6. International Shipping: At this time, we only offer shipping within the United States. We do not offer international shipping.

7. Address Accuracy: Please ensure that your shipping address is entered correctly at checkout to avoid any delays or misdeliveries. We are not responsible for packages lost due to incorrect address information provided by the customer.

8. Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any such restrictions apply to your order.

9. Damaged or Lost Packages: In the rare event that your package is lost or damaged in transit, please contact our customer service team within 1 day of the expected delivery date. We will work with you to resolve the issue promptly.

10. Contact Us: If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact our customer service team at contactsupport@pulsewavelab.com

By placing an order with us, you agree to abide by our shipping policy outlined above. We appreciate your business and look forward to serving you again in the future.

PulseWaveLab